How to Get Japanese Pet Food in Malaysia: Where to Buy Churu & Aixia

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How to Get Japanese Pet Food in Malaysia | Where to Buy Churu & Aixia [2026]

Last updated: 15 July 2026

How to Get Japanese Pet Food in Malaysia: Where to Buy Churu & Aixia

Yes, you can get Japanese-brand pet food in Malaysia. Wet food and treats like Churu are easy to find in pet shops and online, though prices run a little higher than in Japan. Importing from Japan needs a permit and is impractical, so buying locally is the realistic route.

The food your pet always ate back home is suddenly nowhere on the shelf. It's one of the first small snags many owners hit after moving to Malaysia. And when you picture that happy face at the sight of a Churu tube, it matters even more.

Here's the good news up front: Japanese-brand pet food is genuinely available in Malaysia. Treats and wet food, Churu especially, turn up more easily than you'd expect. In this guide, the Paws Malaysia team walks through where to buy it in store and online, which brands are easiest to find and roughly what they cost, and whether ordering from Japan is actually worth it, all from a resident's point of view.


1. Can you get Japanese food here?

In shortYes. Treats and wet food like Churu are easy to find in pet shops and online. Japanese complete dry food is more limited, so many owners switch to a premium brand sold locally instead.

Start with the big picture. In Malaysia's pet market, Japanese-brand treats and wet food are more widely stocked than you might think. Inaba's Churu, and Aixia (AIXIA) cans and pouches, are regulars both in shops and online. So the worry that "there'll be nothing Japanese here" isn't one you need to carry.

That said, the range is skewed. What's easy to find is wet food and treats; the everyday staple, a complete dry diet in an actual Japanese brand, is thinner on the ground. That's why plenty of owners move to a premium brand they can buy locally instead. For choosing one, our Malaysia pet supplies guide is a useful companion.


2. Where to buy: shops and online

In shortThree main routes: pet shops, online marketplaces (Lazada/Shopee), and specialist pet e-shops. Stores let you check the product and price; online has the widest range; bulk-buying is easiest online.

Roughly, there are three ways to buy. First, pet shops. Nationwide chains like Pet Lovers Centre carry the staples, Churu and Aixia among them, so you can pick a tube or can off the shelf and see the price. Good for trying a first pack.

Second, online marketplaces. Lazada and Shopee list plenty of Japanese-brand products, and the range is the widest here. Just check reviews, the expiry date and the seller, since stock and sellers turn over quickly. Third, specialist pet e-shops that stock Japanese brands, some with bulk or subscription options. For shopping in general, the pet supplies guide covers the wider picture.

Table 1: Main places to buy Japanese pet food
Main retail routes for Japanese-brand pet food in Malaysia and their traits.
WhereWhat to expect
Pet shops (e.g. Pet Lovers Centre)Staples in store; see the product and price
Lazada / ShopeeWidest range; stock/sellers vary. Check reviews
Specialist pet e-shopsSome carry Japanese brands; good for bulk/subscription
Japanese supermarkets / big storesVaries by store; often wet food only

Sources: Pet Lovers Centre Malaysia, Lazada Malaysia (checked July 2026).


3. The easiest Japanese brands to find

In shortThe staples are Inaba (Churu) and Aixia (AIXIA). Both are mostly wet food and treats, and easy to find in shops or online. Unicharm products also circulate online.

The Japanese brand you'll spot most in Malaysia is Inaba's "Churu", the lickable paste treat, made for both cats and dogs. The other is Aixia (AIXIA), whose Kuro-Kan cans and Miaw Miaw wet range are easy to get. Both are regular faces on the Pet Lovers Centre shelf.

One thing worth knowing: a "Japanese brand" sold here isn't always made in Japan. Some products are manufactured elsewhere for the Southeast Asian market. If it matters to you, check the ingredients and country of origin on the pack. Whether the taste and quality suit your pet is, in the end, down to them, so start with a small pack.

Table 2: Easy-to-find Japanese brands and rough prices
Japanese pet food brands that are easy to find in Malaysia, with reference prices.
BrandMain typesRough price (RM)
Inaba CIAO (Churu)Churu, sticks, cupsapprox. RM4.30–8.90
Aixia AIXIAKuro-Kan, Miaw Miaw wet foodapprox. RM6.80–10.00
Unicharm rangeWet food, treatsMostly online (varies)

Sources: Pet Lovers Centre "Ciao" and "Aixia" (in-store prices, checked July 2026; prices change).


4. Is it pricier than in Japan?

In shortWith import costs and the exchange rate, it tends to run a bit higher than Japan's retail price. Churu treats are around RM4–9 a pack, Aixia wet food around RM7–10. Bulk-buying and sales help.

The price question. Because these brands are imported, they tend to cost a little more than back home in Japan. Even so, treats and wet food are only a few ringgit each, so as a small everyday treat they're well within reach. As the table shows, at Pet Lovers Centre Churu ran RM4.30–8.90 and Aixia RM6.80–10.00 (July 2026).

To keep costs down, use online bulk deals and sales, and some specialist e-shops offer subscriptions. Since staple dry food gets bought in larger amounts, many households don't insist on a Japanese brand for it, pairing a good-value local brand with the occasional Japanese treat instead.


5. Using treats like Churu well

In shortChuru is a treat, not a main meal. Overdoing it adds up in calories. It's handy for giving medicine, encouraging water intake and bonding. Keep the daily amount suited to your pet's size and health.

Treats like Churu are a real ally, cats and dogs both go wild for them. But they're a treat, not the everyday complete diet. Because they're so tasty, too many can mean extra calories, or a pet that stops eating its actual food. Keep the daily amount sensible for your pet's size and health.

Used well, they help at medicine time, as a nudge toward drinking more water in Malaysia's heat, and for bonding. If you're unsure about the right amount, ask your vet, our Malaysia vet clinic guide can help you find one. And for days out with your pet, the pet-friendly places guide is worth a look.


6. Can you import or bring it from Japan?

In shortImporting pet food generally needs an import permit from MAQIS, with ingredient rules too, and small personal quantities aren't exempt. Ordering privately is a high bar, so buying locally is the practical answer.

"Can't I just have it sent from Japan?" you might think. This is where care is needed. In Malaysia, importing pet food generally requires an import permit from MAQIS (Malaysian Quarantine and Inspection Services). On top of that, the contents are regulated too, with restrictions such as country-of-origin rules on ruminant (e.g. beef) ingredients.

The part people miss: these rules don't really carve out an exemption for "just a small personal amount". So casually ordering from Japan, or bringing in a big supply, is a taller order than it looks. That's exactly why making good use of what's available locally is the realistic path. For bringing the pet itself over, our first-time pet owner guide is a helpful starting point.

Table 3: Buying locally vs. ordering from Japan
Comparison of buying Japanese pet food locally versus ordering it from Japan.
MethodHow realisticKey point
Buy locallyVery (best)Japanese brands available in shops and e-shops
Bring a little back from a tripCheck firstImport needs a MAQIS permit; ingredient rules apply
Order from Japan (personal import)High barPermit/quarantine applies; small amounts not exempt

Sources: USDA APHIS "Regulations for the Importation of Pet Food to Malaysia", Department of Veterinary Services Malaysia (DVS). Rules change; confirm current details with MAQIS/DVS.


7. Finding a close match locally

In shortInstead of the brand name, match on ingredients and the main protein (chicken, fish, etc.). Kibble size and texture matter to fussy eaters. Local premium brands are worth considering too.

When a Japanese label just isn't on the shelf, flip the approach and look for a close match by "ingredients" and "main protein". Was it chicken-based, or fish-based? Get that right and the appetite usually holds even when the brand changes. Kibble size and shape, and wet versus dry texture, matter more than you'd think for a fussy eater.

Malaysia has plenty of premium foods you can buy locally. Rather than fixate on a Japanese label, cast the net wider across good-quality options and you may well land on the perfect fit for your pet. New to choosing food? Our first-time owner guide and the supplies guide are both worth a read.


8. How to switch foods safely

In shortMove to a new food gradually over 1–2 weeks, mixing it in. A sudden switch upsets the stomach. Go slower still for pets with a sensitive tummy or older pets.

When a favourite changes, or you move from a Japanese brand to a local one, don't rush it. The basic method is to mix a little of the new food into the old and shift the ratio over one to two weeks. Change everything at once and quite a few pets end up with an upset stomach.

Pets with a delicate tummy or older pets can go slower still, that's fine. Watch the stool and the appetite, and let your pet set the pace. The video below walks through a safe food transition.

Video: how to safely transition your pet's food (source: YouTube "How to safely transition your pet's food").
Key pointFor Japanese food, buying locally is the shortcut. Churu and Aixia are in shops and online; importing is a high permit bar. Match on ingredients, and switch slowly, that's all it takes to keep mealtimes on track.

Frequently Asked Questions (FAQ)

Q1. Can I buy Churu in Malaysia?

Yes. It's available at pet shops like Pet Lovers Centre and online on Lazada and Shopee. At Pet Lovers Centre, Churu treats ran roughly RM4.30–8.90 (as of July 2026; prices change).

Q2. Can I get Japanese dry (complete) food too?

Compared with wet food and treats, actual Japanese-brand dry food is more limited. If you can't find it, switching to a premium brand sold locally is a good option. Matching on ingredients and the main protein helps keep your pet eating happily.

Q3. Can I order it from Japan?

Importing pet food generally needs an import permit from MAQIS, and there are ingredient rules. There's no general exemption for small personal amounts, so ordering is a high bar. Buying locally is the realistic route.

Q4. Are the "Japanese brands" here made in Japan?

Not always. Some products are made elsewhere for the Southeast Asian market. If it matters to you, check the ingredients and country of origin on the packaging.

Q5. How should I switch foods?

Mix a little of the new food into the old and shift the ratio over one to two weeks. Changing everything at once often upsets the stomach, so watch the stool and appetite as you go. Pets with a sensitive tummy or older pets can go slower still.


Unsure about pet life in Malaysia? Ask in Japanese

When food or day-to-day life in a new country leaves you unsure, Paws Malaysia is one option, with Japanese-speaking staff who can help in Japanese. It specialises in handling pet import and export between Japan and Malaysia, based in Petaling Jaya, and also arranges grooming, pet boarding and transport through partner providers. A reassuring place to start when things feel unfamiliar.

See how Paws Malaysia can help →